Payment Policy

1. Accepted Payment Methods

1. Credit/Debit Cards: Visa, Mastercard, American Express, Discover
2. Third-Party Payments: PayPal, Apple Pay, Google Pay
3. Bank Telegraphic Transfer (T/T): Suitable for bulk orders and large purchases (recommended for B2B customers)
4. Other Methods: Other compliant payment methods can be negotiated based on customer needs

2. Payment Terms

1. Prepayment Requirement: Since all products are custom-made exclusively for you and cannot be resold, all orders require 100% full prepayment before confirmation and production.
2. Order Confirmation: Your order will be officially confirmed and production will start immediately after we receive your full payment.
3. Special Terms for Bulk Orders: For large bulk orders over 5000 pairs, we can provide a phased payment plan:
   • 50% deposit to confirm the order and purchase raw materials
   • 50% balance payment before production completion and shipping
4. Price Adjustments: Order prices are based on the prices displayed on the website at the time of your order. We reserve the right to adjust product prices at any time, but price adjustments will not apply to orders that have already been paid and confirmed.
5. Currency: All orders are priced and settled in US Dollars (USD).

3. Bank Telegraphic Transfer (T/T) Information

• Wire transfer fees: Borne by the remitter
• Arrival time: Usually 1-3 business days
• Please include your order number in the payment remarks so we can confirm the payment in a timely manner

4. Invoice Information

1. We provide official commercial invoices for all orders.
2. If you need an invoice, please contact us when placing your order or after payment is completed, and provide the following information:
   • Company name
   • Company address
   • Tax ID/VAT number (if applicable)
3. Electronic invoices will be sent to your email within 1-2 business days after the order is shipped. If you need a paper invoice, please inform us in advance, and we will send it along with the goods.

5. Payment Security

1. We use industry-leading security measures to protect your payment information:
   • Full-site SSL encrypted transmission
   • Compliant with PCI DSS Payment Card Industry Data Security Standard
   • We do not store your complete credit or debit card information on our servers
2. All payment processing is completed by certified third-party payment service providers such as Shopify Payments and PayPal, ensuring the security of your payment information.

6. Frequently Asked Questions

1. What should I do if my payment fails?

   
   

   Payment failure may be due to insufficient balance, incorrect information, bank restrictions, or network issues. Please check your payment information and try again, or use another payment method. If the problem persists, please contact our customer service team.
2. Can I cancel my order after payment?

   
   

   After payment, if the order has not yet entered production, you can apply for cancellation and we will issue a full refund. If the order has already entered production, it will be executed in accordance with the order cancellation terms in our Return & Refund Policy.
3. Can I modify my order after payment?

   
   

   Within 24 hours after payment, if the order has not yet entered production, you can contact us to modify order information (such as shipping address, contact information). If you need to modify product designs or quantities, the price and production cycle will be recalculated based on the actual situation.

7. Policy Updates

8. Contact Us

• 📧 Email: inquiry@cheerysocksmaker.com
• 💬 WhatsApp: +86 177 0604 6089
• 📍 Address: Zhongju E-commerce Park, No. 112 Anda Road, Luojiang District, Quanzhou, Fujian 362011, China