Privacy Policy

Cheerysocksmaker ("we", "us", or "our") takes your privacy very seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit cheerysocksmaker.com and use our services.
By accessing this website or placing an order with us, you acknowledge that you have read, understood, and agree to all terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:
  1. Order and Transaction Information: Name, email address, phone number, shipping address, billing address, payment information, order details, custom design files and requirements
  2. Website Access Information: IP address, browser type, device information, access time, pages viewed, click records, and other automatically collected technical data
  3. Communication Information: Information you provide when communicating with us via email, WhatsApp, online forms, or other methods
  4. Marketing Information: If you choose to subscribe to our newsletter, we will collect your email address to send marketing communications

2. How We Use Your Information

We only use the information we collect for the following purposes:
  1. Process and fulfill your orders, including production, shipping, tracking, and after-sales service
  2. Communicate with you about order status, shipping notifications, after-sales issues, and other service-related information
  3. Respond to your inquiries, requests, and questions
  4. Improve the quality of our website, products, and services
  5. Send marketing communications (if you have subscribed), which you can opt out of at any time
  6. Comply with applicable laws and regulations
  7. Prevent fraud, abuse, and other illegal activities, and protect the legitimate rights and interests of us and our users

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
  1. Service Providers: We may share necessary information with third parties who help us operate our website, process payments, ship orders, or provide other services, including:
    • Shopify (website hosting and e-commerce platform)
    • Payment processors (such as PayPal, Stripe)
    • Logistics providers (such as DHL)
    • Advertising and analytics services (such as Meta, Google Analytics)
  2. Legal Requirements: When required by law, or to protect our legitimate rights, user safety, or public safety
  3. Business Transfer: If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of the transaction

4. Information Security

We implement industry-standard security measures to protect your personal information, including encrypted transmission (SSL), secure server storage, and access controls. However, please note that no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute information security.

5. Your Rights

Under applicable data protection laws, you have the following rights:
  1. Right of Access: Request a copy of the personal information we hold about you
  2. Right to Rectification: Request correction of inaccurate or incomplete personal information
  3. Right to Erasure: Request deletion of your personal information (to the extent permitted by law)
  4. Right to Restriction of Processing: Request restriction of processing your personal information
  5. Right to Data Portability: Request to receive your personal information in a machine-readable format
  6. Right to Object: Object to our processing of your personal information based on legitimate interests
  7. Right to Withdraw Consent: Withdraw any consent you have previously given
To exercise any of these rights, please contact us using the information provided at the bottom of this policy.

6. Cookie Policy

We use cookies and similar technologies to improve your website experience, remember your preferences, analyze website traffic, and conduct personalized marketing. You can manage or disable cookies through your browser settings, but this may affect some functionality of the website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy policies or content of these third-party websites. We recommend that you review their privacy policies when visiting them.

8. Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from children under the age of 13. If you believe we have collected information from a child, please contact us immediately.

9. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page and will take effect immediately upon posting. We recommend that you review this policy periodically to stay informed about our latest privacy practices.

10. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please contact us via:
  • 📧 Email: inquiry@cheerysocksmaker.com
  • 💬 WhatsApp: +86 177 0604 6089
  • 📍 Address: Zhongju E-commerce Park, No. 112 Anda Road, Luojiang District, Quanzhou, Fujian 362011, China
Our business hours are Monday to Friday, and all inquiries will be responded to within 24 hours.

Contact us